A Featured Event At

Produced in Association with

Platinum Sponsors
Learning Partner
Media Sponsors

This 2-day summit is an intimate forum for library directors, CEOs, and CIOs of academic, public,government, and special libraries to problem-solve, discuss, and network with colleagues. It featuresa mix of high-level presentations, expert panels, and roundtable and facilitated discussions with lotsof networking/peer engagement time.

Monday, October 28, 2013

8:00 a.m. - 8:45 a.m.


8:45 a.m. - 9:45 a.m.

JOINT KEYNOTE - Information Architecture: The Future of Libraries

To understand the future of the library, we must look beyond its walls to the tools and contexts—both physical and digital—where learning takes place. In school, where the disruptive innovations of open access and online courses are changing the architecture of education, the “embedded librarian” and the “single search box” aren’t just nice ideas: They’re mission-critical. And, in society, where citizens don’t know how to search, who to trust, or what to believe, our failure to advance information literacy threatens the very fabric of civilization. Morville connects the dots from ebooks to ecosystems, framing the library as both a cultural keystone and a courageous act of inspiration architecture. This is a story that’s colorful— both kaleidoscopic and contrarian—with an argument that just may change the way you think.

Peter Morville
Semantic Studios
9:45 a.m. - 10:00 a.m.

COFFEE with Summit Colleagues

10:00 a.m. - 10:15 a.m.

Introductions and Approach

10:15 a.m. - 11:00 a.m.

Digital Strategies: Current Status

How do we define digital strategy? What’s the status of this strategy for participants? This interactive discussion puts a framework around digital strategy and looks at where things stand today.

11:00 a.m. - 12:00 p.m.

One-on-One With Peter Morville: Designing Strategy That Can Be Implemented

Morville’s business is based on years of working with clients in various sectors to craft and implement their strategies. Web and information architecture are key components of a digital strategy. What are his views on these components in library’s digital strategies? What have his experiences with strategy design and execution taught him? You’ll get lots from this conversation!

Peter Morville
Semantic Studios
12:00 p.m. - 12:15 p.m.

Personal Reflection & Journaling

12:15 p.m. - 1:30 p.m.

LUNCH with Summit Colleagues

1:30 p.m. - 2:00 p.m.

Strategy Design Brainstorm

2:00 p.m. - 3:45 p.m.

Strategy Drivers: Customer Engagement & Impact

Some of the key levers of an organization’s digital strategy are customer engagement and impact; technology capabilities; and, of course, people capabilities. These leaders talk about their digital strategies, specifically, the goals they have in their different environments for interacting with and engaging customers, and how work toward their goal is progressing. A break and library sector discussion as incorporated.

Gina J Millsap
Chief Executive Officer
Topeka and Shawnee County Public Library
Richard E. Luce
Dean University Libraries & Assoc. VP for Research
University of Oklahoma
Ben Bizzle
Founder & CEO
Library Market
Stephen Abram
Lighthouse Consulting, Inc.
3:45 p.m. - 5:00 p.m.

Strategy Drivers: Staff, Roles, Perspectives, & Competencies

Our panel of leaders continues the discussion of strategy drivers, particularly the people capabilities—staffing, roles, perspectives, and competencies.

Rebecca Jones
Managing Partner
Dysart & Jones Associates
Kim Bui-Burton
Community Services and Library Director
City of Monterey
5:00 p.m. - 6:30 p.m.


Information Today, Inc. invites all Summit registrants to a special Exhibit Hall opening reception.

Tuesday, October 29, 2013

8:00 a.m. - 9:00 a.m.


9:00 a.m. - 9:45 a.m.

JOINT KEYNOTE: The New Library Patron

Our always popular speaker Lee Rainie discusses the Project’s new research about those who use the library and those who do not: who they are, what their information needs are, what kinds of technology they use, and how libraries can meet the varying needs of their patrons. This keynote is filled with strategies and opportunities for libraries!

Lee Rainie
Director, Internet and Technology Research
Pew Research Center
9:45 a.m. - 10:00 a.m.

COFFEE with Summit Colleagues

10:00 a.m. - 10:15 a.m.

Approach for the Day

10:15 a.m. - 11:15 a.m.

One-on-One With Lee Rainie: Digging Deeper in the Research

Rainie understands the research inside and out. In his keynote he only has time to skim the surface and identify the low-hanging fruit for libraries. Join Rainie in a discussion to further mine the rich data of the Pew Research, and identify opportunities libraries may be completely missing.

Lee Rainie
Director, Internet and Technology Research
Pew Research Center
11:15 a.m. - 12:00 p.m.

Strategy Drivers: Technology Capabilities

Technologies and the incredibly diverse array of content are the backbone of the digital environment. Yet both of these levers in a digital strategy keep evolving very quickly, and directors need to keep on top of them—and decipher which changes are deal breakers and which are merely smoke signals. This discussion of the technology and content considerations begins before lunch and continues after lunch. It’s a rich opportunity for directors to roll up their sleeves and work with the technology and content leaders/practitioners to address gaps and identify catalysts regarding technology and content-related goals.

Frank Cervone
Executive Director of Information Technology
School of Public Health
University of Illinois at Chicago
Roy Tennant
Speaker, Writer, Consultant
OCLC Online Computer Library Center, Inc.
Mike Ridley
Librarian & Instructor
University of Guelph
Paul R. Pival
Public Services Systems Librarian
Libraries & Cultural Resources
University of Calgary
Susan Senese
Director, Information and Instructional Technology Services
University of Toronto Mississauga
Emily Clasper
System Operations and Training Manager
Suffolk Cooperative Library System
Ben Bizzle
Founder & CEO
Library Market
Jeff Wisniewski
Web Services Librarian
University of Pittsburgh
12:00 p.m. - 1:15 p.m.

LUNCH with Summit Colleagues

1:15 p.m. - 1:30 p.m.

Personal Reflection & Journaling

1:30 p.m. - 2:30 p.m.

Strategy Drivers: Diversity of Content

Any digital strategy relies on content—in a vast variety of forms, from people interacting face-to-face to live streaming to traditional books.

Hutch Tibbetts
Digital Resources Librarian
IT & Web Services
Douglas County Libraries
Mike Nutt
Digital Media Librarian
Digital Library Initiatives
North Carolina State University Libraries
Susan Senese
Director, Information and Instructional Technology Services
University of Toronto Mississauga
Craig W Wingrove
Director, External Content Management
2:30 p.m. - 2:45 p.m.

BREAK with Summit Colleagues

2:45 p.m. - 3:45 p.m.

Industry Strategies

Always one of the highlights of the Summit is the discussion of vendor digital strategies. Engage with the sponsors in a candid conversation about their strategic directions, the challenges they’ve been encountering, as well as their approaches for managing these as they move forward.

Brad Jung
VP, Product Management
Innovative Interfaces, Inc.
Patricia Cleary
Global E-Product Development Manager
3:45 p.m. - 4:45 p.m.

Influencing Digital Strategy Implementation

Developing the digital strategy is just the beginning. The hard work for many libraries is influencing key stakeholders to champion, fund, and support the strategy. Haycock leads off this discussion by highlighting the research into why some individuals hold more “influencial sway” than others. This research, some done by researchers working with his international team looking at factors affecting decisions about library funding, identifies six key principles for mastering any political situation—and digital strategies are political.

Ken Haycock
Research Professor of Management and Organization
Marshall School of Business
University of Southern California
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